Company

Paul is a graduate of Miami University in Oxford Ohio.

Immediately after college he joined the Safeco Insurance Companies as a Personal Lines Underwriter and then as Commercial Casualty Underwriting Trainee in Cincinnati Ohio. He spent 3 years with Safeco and progressed to a Senior Casualty Underwriter at Safeco before leaving to join Chubb.

He served as a Commercial Casualty Underwriter, Underwriting Manager, Regional Underwriting Manager and Branch Manager/Vice President in his 24 years at Chubb. These positions were in numerous Chubb offices in New Jersey, Chicago and Cincinnati.

Paul joined the Netherlands Insurance Companies in 1996 and restructured their Commercial Lines book in Indiana and returned it to profitability.

He joined Kemper in 1998 to head up the $300 Million+ KSA (Small Business Group) part of Kemper’s Business Customer Group. In 2001 he became President of the Professional Customer Division of Phico Insurance, a medical malpractice company.

For both Kemper and Phico a major part of his responsibility was to develop breakthrough new products and artificially intelligent underwriting systems.

Before becoming a principal in Malecki Deimling Nielander and Associates, LLC, Paul operated his own insurance consulting business, Paul B. Nielander and Associates for 9 years where he worked with numerous clients as an expert witness and designer of coverage and systems.

Paul Nielander has been a featured speaker and an accredited CE instructor at various insurance venues in the following areas:

• Insuring data
• Coverage for contractors
• Copyright and patent infringement
• Homeowners valuation
• Internet based artificially intelligent underwriting systems
• General property and casualty insurance topics

Joan Deimling has over thirty years experience in the insurance industry in policy rating, customer service and claims. She has been responsible for the supervision of policy issuance, commercial rating both liability and property as well as worker’s compensation and customer service. Joan’s customer service knowledge and skill set benefits clients in managing customer accounts and office management.

Joan has adjusted insurance claims under Homeowners, Farm/Ranch, Flood, Commercial Property and Third Party Liability policies. As a result, she has extensive coverage and policy forms knowledge to assist her clients in facilitating claims and identifying risks.

Joan has earned both the CPCU designation and the CLU designation. She is a licensed claim adjuster in Texas and Kentucky. Joan has been active in industry organizations serving in the role of chapter treasurer, president and chair of All-Industry day and nationally on committees of budget/finance and professional experience resource.

Craig is a Senior Consultant in Malecki Deimling Nielander & Associates, LLC.

He has enjoyed a wide variety of role since joining the insurance industry in 1977. Craig founded an independent insurance agency from scratch and operated it successfully for nineteen years. He also served State Auto Insurance Companies in Columbus, Ohio as a commercial insurance production underwriter, the manager of all underwriting and sales operations in a major Midwestern state, and the leader of commercial product development in State Auto’s corporate commercial staff underwriting division.

Craig has also been an active insurance teacher for over thirty-five years. Besides leading the technical coverage component of State Auto’s award-winning “PaceSetter” program for new producers for many years, he has also made commercial insurance presentations for the annual meeting of the National Association of Mutual Insurance Companies; the National Association of Mutual Insurance Companies’ Commercial Lines Seminar; the Insurance Journal/Academy of Insurance; the Indiana State University Networks Financial Institute; the Insurance Board of Northern Ohio; the Federation of Insurance Women of Texas; The National Alliance; and PIA affiliates in Ohio, Indiana, West Virginia and South Carolina. His article on data breach exposures and solutions for small business was published in The Standard, the monthly New England insurance journal, in January, 2015.

He has appeared as expert witness at trial and in deposition in multiple legal actions involving commercial insurance coverage, including disputes involving Commercial Property, Commercial General Liability, the Businessowner Policy, Commercial Auto, Garagekeepers Insurance, and Commercial Umbrella. He has also worked with multiple law firms as coverage expert in the defense of errors and omissions actions against insurance agents.

Craig is a graduate of Indiana University, a U.S. Navy veteran, and an Eagle Scout. He is a Chartered Property Casualty Underwriter (CPCU), a member of The Society of Chartered Property Casualty Underwriters and its Coverage, Litigators and Expert Witness (CLEW) Interest Group. He is past president of Grand Lake Chapter of The Society of Chartered Property Casualty Underwriters and past president of Underwriting Executives Council. He is currently an associate member of the American Association of Insurance Management Consultants.

Besides the CPCU, Craig has also earned the Associate in Risk Management (ARM), Accredited Adviser in Insurance (AAI), Associate in Commercial Underwriting – Management (AU-M), Associate in Reinsurance (ARe), Associate in Claims (AIC), Associate in Marine Insurance Management (AMIM), and Associate in Surplus Lines Insurance (ASLI) professional designations awarded by The Institutes. He has earned The Institutes’ “Award for Academic Excellence” for both the AMIM and ASLI designation programs. In 1996, Craig become the first recipient of The Jack V. Hedges “Instructor of the Year” Award presented by PIA of Ohio.

Prior to joining Malecki Deimling Nielander & Associates, Craig operated Andrews Risk Advisory, LLC, a consultancy founded in 2016 to provide expert witness services to law firms and coverage form expertise to property-casualty insurers and agencies.